Supplier Survey for Jobbers Step 1 of 6 16% Business PulseHow would you describe your sales during the first half of 2025 versus the same period in 2024? Down more than 10% Down less than 10% Flat Up less than 10% Up more than 10% What do you feel is the main reason for that change?What is your fastest-growing product category?What product category have you seen decline the most?Is it common to have your customers supply their own parts? If so where from? (Check all that apply) Amazon eBay Manufacturer Other If other, please explainWhat percent of your installs include customer-supplied parts? 0-10% 11-25% 26-50% More than 50% Do you treat the sales with customer-supplied parts differently? Yes No If other, please explain Brands & ProductsPick your top three factors when choosing a brand Quality Price Margin Availability Customer Demand Ease of Install Warranty Past Experience with Product Other If other, please explainWhat are the top three reasons you drop a brand? Poor Availability Online Price Conflict High Returns Low Margin Weak Support Poor Customer Experience after sale Poor Quality Installation Issues Other If other, please explainDo you feel manufacturer direct-to-consumer sales have impacted you? No impact on my business Cost me some sales Made me avoid those brands Hurts my profit margin Other If other, please explainInfo you need before selling a new product (select all that apply) MAP Price Margin Warranty Terms Install Time Video/Demo Inventory Level Product Training POP Material Other If other, please explain Digital & SupportWhat device do you use the most to lookup parts? Desktop Laptop Tablet Phone What is your preferred method for manufacturer's to provide product installation instructions? Digital PDF Video Photo Guide Printed instructions with product Who is your first call for tech support? Distributor Brand’s Tech Line Online Forum Social Group YouTube Other If other, please explainWhat is the best method for training your team? Live webinars Short videos PDF guides In-person trainings Other If other, please explain Needs & FutureWhat are the top three things that brands could do to help your business now?What is the biggest threat to your shop in the next two years? Labor shortage Online price point EV shift Brands selling direct to consumers Other If other, please explainWhat are the three most effective things you do to grow your business?Do you have a marketing budget? Yes No What more do you need to grow your business? Social Media Billboards Video Other If other, please explainWhat prevents you from doing it? Shop SnapshotHow long have you been in business? Less than 3 years 3-5 years 6-10 years 11-20 years 20+ years How many full-time employees do you have? 1-3 4-7 8-15 More than 15 Select three specialties below that best describe your shop 12-Volt & Audio Camper top Chain or program retailer Contractor Dealership Diesel Performance eCommerce Engine Builder General Accessories Installer Jeep Machine Shop Motorsports Off-road Overlanding RV Speed Shop Spray-in bedliner Suspension Towing Upfitter Wheel & Tire Window Tint Other Is there anything else you'd like to share about your business? Name (We only need this to be able to send the prizes)Email (We only need this to be able to send the prizes)
